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How can my customers manage their membership?

Learn how your members can manage their membership through their Glu digital wallet.

How does a member cancel their membership?

  1. Log in to the Glu digital wallet [brandname.glu.io/wallet]

  2. Click on the membership card to open the details panel

  3. Scroll to the bottom and click Manage membership

  4. From the account area, they can manage their membership and personal information

  5. To cancel, click Cancel membership

  6. A confirmation pop-up will appear — once confirmed, the membership will be cancelled

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