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How to set up your member benefits

Create and configure your membership benefits in Glu, ready to assign to your tiers. Benefits are managed centrally, so any changes you make are reflected everywhere they're used automatically.

Before you start

Make sure you have at least one membership plan set up before creating your benefits. How to design your membership plan.

1. Create your benefits

Head to the Benefits section in your Glu admin area to get started. You can create any of the following benefit types:

  • Simple text benefits, such as "Invites to member-only events"

  • Benefits linked to external websites or platforms

  • Credit accounts, in points or real currency

  • Single-use or replenishable benefits with codes or scannable barcodes

  • Time and date limited benefits

2. Configure how benefits are redeemed

This depends on the benefit type and how your business operates.

For single-use benefits, members present a QR code or text code for your team to scan or check manually. For a more seamless experience, benefits can be connected to your POS or booking platform via one of Glu's integrations.

You can also look up any member directly in the admin area by membership code, email address, name, or phone number to see which benefits they have available.

3. Assign benefits to your tiers

Once your benefits are created, head to your tiers to assign them. Each tier can have its own set of benefits, giving you full control over what each level of membership unlocks.

šŸ’” Good to know: You can automate the issuing of credit or single-use benefits using Glu's workflow tools, saving your team time and making the experience feel seamless for members.

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