Before you start
Make sure you have the customer's gift card code to hand before getting started.
1 ᐧ Go to Redeem
Log in to your Glu admin area, head to Gift cards in the left navigation and click Redeem.
2 ᐧ Look up the gift card
Enter the customer's gift card code to pull up the card details. You'll be able to see:
Current balance
Status
Expiry date
Activity history
3 ᐧ Select a location
If you operate more than one location, select the relevant location from the Location dropdown.
4 ᐧ Enter the amount
Enter the amount you want to redeem against the order in the Amount field.
5 ᐧ Redeem
Click Redeem to apply the amount. The transaction will be recorded in the activity log against the gift card, showing the date, location, amount, and remaining balance.
💡 Good to know: If you need to unredeem a transaction, this can be done directly from the activity log against the gift card.