Before you start
Make sure you have the gift card code or customer's name to hand.
1 ᐧ Go to Redeem
Log in to your Glu admin area, head to Gift cards in the left navigation and click Redeem.
2 ᐧ Look up the gift card
Enter the customer's gift card code to pull up the card details. You'll be able to see:
Current balance
Status
Expiry date
Activity history
3 ᐧ Select Mews Reservation
Click Select reservation and search by booking number or guest name. Choose the correct reservation from the results.
4 ᐧ Redeem
Click Redeem to apply the amount. The redemption is posted to the guest’s profile in Mews as a gift card payment, and the transaction is recorded in the gift card’s activity log with the date, location, amount, and remaining balance.
