Before you start
Make sure Glu is connected to your Lightspeed X-Series account and the gift card payment button has been added to your POS. How to add a button to the POS to redeem gift cards.
1. Add items to the order
Process the order as normal and add all the items the customer is buying.
2. Click Pay
Click Pay to load the payment screen.
3. Select Gift card
Select Gift card from the payment options. The Look up gift card screen will open.
4. Enter the gift card code
Enter the customer’s gift card code. The gift card balance will be displayed.
5. Redeem
Click Redeem to apply the gift card balance against the outstanding bill.
6. Complete the payment
Continue the payment flow as normal. If the gift card doesn’t cover the full amount, the remaining balance can be paid by any other payment method.
💡 Good to know: The payment button name is set when you add the button to your POS, so if you named it something other than “Gift card”, look for that name instead.