1 ᐧ Connect me&u and Glu
2 ᐧ Create your first personalised email or SMS message
Once you have built your email template you'll need to decide which parts you'd like to personalise. Highlight the text you're looking to personalise and click the Mailmerge button, found in the formatting toolbar (see image).
From here you will be able to select the data that you're looking to personalise using the options available to you.
The list of available data will vary based on your Glu implementation, but some of the most commonly used are shown in the table below.
Property name | Personalisation data |
Membership_Balance | The amount of credit or points a member has. |
Glu_Membership_Code | The members identification number. |
Custom_Field | Unique data from your custom enrolment form. |
Membership_plan | The membership plan name. |
Membership_tier | The members current tier. |
Heads up - Glu can also send messages from its own workflows. To avoid duplicates, make sure no message is attached to your Glu workflow.