1 ᐧ Connect me&u and Glu
2 ᐧ Create your first flow in me&u
In me&u, click Automations in the navigation, click the + button (top right) and choose Blank automation.
Now, add the Contact updated trigger from the list on the right-hand side.
📚 Note: In me&u, “Contact updated” is always the trigger you use. Any time a change is made to a contact’s profile, it triggers the flow you’ve created.
The list of flows you'll want to create will vary based on your Glu implementation, some of the most commonly used are shown in the table below...
Flow/Event name | Triggers when |
Joined membership plan | When a new member enrols to a plan. |
Membership balance | When a members credit balance is updated. |
Membership tier | When a members tier changes. |
3 ᐧ Build your first personalised message
Once your trigger is configured, add your first email or message to the flow and build out the content using Glu’s membership data to personalise it.