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How to sell a gift card at the Lightspeed POS

In this article you'll learn how to sell physical and digital gift cards at the Lightspeed POS.

Before you start

Open your POS and launch Lightspeed K Series. Tap the Gift Cards button when you're ready to add a gift card to an order.

1 ᐧ Click Gift cards

Tap the Gift Cards button from your Lightspeed home screen.

2 ᐧ Sell a gift card

Tap Sell a gift card below the lookup search fields.

3 ᐧ Select delivery method

Choose whether you're selling a physical or digital gift card.

Physical

  1. Enter the value of the gift card

  2. Scan the QR code on the physical card to assign it to the order

  3. Enter the recipient's email address

  4. Click Add to order

Digital

  1. Enter the value of the gift card

  2. Enter the recipient's email address

  3. Click Add to order

💡 Good to know: If your venue sells physical gift cards, this option will be selected by default when you arrive at this step.

4 ᐧ Gift card added to order

The gift card will appear as a line item on the order. Review the order and proceed when you're ready.

5 ᐧ Complete Payment Processing

Process payment as normal to finalise the transaction.

Important considerations

Lightspeed will report any gift card sales as revenue in their back office reports, there is currently no way to workaround this except to handle the correct accounting in your finance processes after you've taken the data out of Lightspeed.

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