Member benefits are created centrally in the Glu admin area, and then assigned to tiers as you build them out. This means the content and marketing around each benefit stays consistent across tiers and plans — and benefits can be added or removed in one place, across everything, all at once.
That means that content and marketing related to each benefit is consistent across tiers and plans and they can be added and removed all at once.
What kinds of benefits can I create?
Simple text benefits, such as "Invites to member-only events"
Benefits linked to external websites or platforms
Credit accounts, in points or real currency
Single-use or replenishable benefits with codes or scannable barcodes
Time and date limited benefits
🤓 Tip: You can automate the issuing of credit or single-use benefits using Glu's workflow tools.
How do members use their benefits?
This depends on the benefit itself and how your business operates.
For single-use or specific benefits, you can ask members to present a QR code or text code, which you or your team can scan or check manually. For a more seamless experience, this can be connected to your POS or booking platform via one of Glu's integrations.
You can also look up any member directly in the admin area — search by membership code, email address, name, or phone number to find their membership and see which benefits they have available.
How strictly you manage redemption is entirely up to you and how you want to run things operationally across your business or venues.